“The Department of Veterans Affairs said it has the practice, the people and the technology ready for the agency’s new appeals modernization program, which officially launched Tuesday.”
“The new program launched on Congress’ original implementation date of Feb. 19 — a point VA was proud to point out to the public and press — is the culmination of at least three years of collaboration with lawmakers, veterans groups and partners across government…”
“Under the new program, veterans have three options to pursue an appeal. First, veterans can choose the “higher-level review lane” and submit their appeal to one of two decision review operations centers in Seattle, Washington, or St. Petersburg, Florida, where a more experienced adjudicator will take a fresh look at their case. Second, veterans can choose the supplemental claim lane, where a regional office will review and assist with developing new evidence to support the claim.”
“The goal is to process appeals that go through these two lanes within an average of 125 days, McLenachen said.”
“Or third, veterans…” Read the full article here.
Source: VA appeals modernization launch shows ‘government working well,’ agency says – By Nicole Ogrysko, February 19, 2019. Federal News Network.
