“The Veterans Affairs Department is working on no less than 11 different modernization projects to improve the Vets.gov portal.”
“These include straightforward efforts like getting VA to the cloud and improving procurement of technology. Marvo Dolor, the deputy executive director of digital services at the VA, said one of the more challenging initiatives was to create a single-sign on capability for the Vets.gov portal…”
“The law requires VA to develop three different paths that veterans could take to pursue their appeal. One of those paths gives veterans the option to waive their right to a hearing or the ability to submit new evidence to get a faster appeal decision.”
“Dolor said for 2018 one of the big projects for the digital services group is fixing the disability claims process. She said right now veterans can track and manage their claims on Vets.gov in one seamless way, but they cannot…” Read the full article here.
Source: With urgency, VA deploys new capabilities to fix services almost every day – By Jason Miller, April 27, 2018. Federal News Radio.
