Monday, December 15, 2025

A Lifetime of Experience: Claude Hines

Today we revisit the 2022 FedHealthIT 100 Lifetime Achievement Award winner speech from Claude Hines, the Chief Operating Officer...
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Modernizing IT Infrastructure to Address Healthcare Challenges

The VA’s EHR rollout aimed to modernize the systems that give veterans access to essential healthcare services, but it...
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Why Human-Centered Design is the Driver Behind a Solid CX Strategy

No matter what agency or industry, the CX approach leverages the true nature of HCD, allowing for the development...
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Making Strides Against Veterans Suicide

The VA has embarked on its Mission Daybreak, a $20 million grand challenge to reduce Veteran suicides. A participant in...
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Turning Post-Traumatic Stress into Post-Traumatic Growth

When Jaymes Poling returned home from his three tours in Afghanistan, he felt isolated and struggled to figure out...
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Taking a Look Inside CMS’ batCAVE Initiative

With public health crises like COVID-19, the importance of modernizing IT infrastructure to adapt to healthcare challenges is paramount...
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