Beating out three other bidders, this longtime VA partner armed with nearly three decades of experience providing technology solution and business process outsourcing to Government health agencies, has been awarded a new 5-year task with the Department of Veterans Affairs to provide Enterprise Service Desk (ESD) – Contact Center Infrastructure (CCI).
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While perhaps not large in size, the award of this 3-year $5M task to support the Department of Veterans Affairs’ discovery and collaboration tool that curates promising clinical, operational, and strategic innovation caught our eye, in part because it was awarded against a relatively new and less often seen IDIQ.
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