The Government Accountability Office should investigate why the 35 agencies providing vital services or with large customer bases haven’t all met 21st Century Integrated Digital Experience Act requirements, the Information Technology & Innovation Foundation recommended in a report released Monday.
Known as high-impact service providers (HISPs), the agencies should have their website modernization, connection security, data analytics deployment, form digitization, service mobile friendliness, and electronic signature use evaluated against the 21st Century IDEA…
TIF found that only one-third of HISPs had websites compliant with government’s resource for accessible, mobile-friendly websites: the U.S. Web Design System.
No HISPs and only nine other agencies used the U.S. Digital Service’s compliant publishing platform, Federalist… Read the full article here.
