Friday, December 5, 2025

VA taps Patient Experience Lead for Deputy Executive Health System Director (SES)

Mike Renfrow, an industry leader with a background in patient experience and modernization at the Department of Veterans Affairs (VA), has taken on a new challenge as Deputy Executive Health System Director (SES) at VA Tennessee Valley Healthcare System in Nashville/Murfreesboro.

Prior roles include:

  • Deputy Director for Patient Experience – Department of Veterans Affairs (VA)
  • Chief Consultant, VA Patient Experience Program – Department of Veterans Affairs (VA)
  • Senior Advisor for Modernization to the Assistant Secretary for Operations, Security & Preparedness – Department of Veterans Affairs (VA)

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Innovation in Action: Advancing Government Health with Philips

FORUM is proud to partner with Philips for a series of articles on their groundbreaking innovations in health technology that serve public- and private sector citizens and service members. Please take a look to learn more about how Philips is advancing modern and efficient health care, while improving lives for generations to come.

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Jackie Gilbert
Jackie Gilbert
Jackie Gilbert is a Content Analyst for FedHealthIT and Author of 'Anything but COVID-19' on the Daily Take Newsletter for G2Xchange Health and FedCiv.

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