Interview with Barbara Morton, Deputy Chief of Veterans’ Experience at US Department of Veterans Affairs (VA). Watch the video here.
Source: Customer Experience from a Leader Perspective – August 31, 2021. Accenture via YouTube.
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Video: Customer Experience from a Leader Perspective – Interview with VA’s Barbara Morton
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Jackie Gilbert
Jackie Gilbert is a Content Analyst for FedHealthIT and Author of 'Anything but COVID-19' on the Daily Take Newsletter for G2Xchange Health and FedCiv.
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