“The Department of Veteran’s Affairs faces a historic health care delivery challenge. As it transitions to a new electronic health record (EHR) system, VA is also tasked with providing more holistic care to servicemen and women identified as high-risk. Disrupting patient engagement and care is not an option.”
“To meet this challenge, the VA is instituting care coordinators in its facilities. Often called care “quarterbacks,” these coordinators are tasked with overseeing the entire picture of a patient’s care, which is especially important for veterans with chronic conditions such as diabetes. However, it’s common practice for Veterans Health Administration sites to use multiple clinical decision support (CDS) systems to support a variety of patient populations. These can include HealthShare Referral Management, Joint Legacy Viewer and multiple SharePoint spreadsheets…”
“An integrated, real-time CDS care dashboard has these features:
Flexible and EHR agnostic
New CDS technology can be EHR agnostic, working with any existing health care workflows. It can also serve as a system of patient engagement that is separate from, but integrated with, the facility’s EHR system of record. In theory, an EHR platform could be both, and for years that is what some have promised. But historically EHRs cannot serve as systems of engagement because they were not designed with the unique work processes of healthcare in mind…” Read the full article here.
Source: Protecting at-risk veterans during a time of transition – By Paula Sanchez, June 19, 2020. GCN.
