“… Whenever I speak about MHS GENESIS, the patient-centered model leads the conversation. Our model serves a s a blueprint—to remind people every day that behind the data and the complex IT system are people who will depend on MHS GENESIS for decades to come…”
“As you know, we experienced challenges early in our deployment. However, this team embraced the challenges as opportunities and took the time to transform the record. We stabilized the infrastructure, standardized the workflows, and we improved our training, which all served as the foundation for our deployment to Wave TRAVIS. In September 2019, we completed Wave TRAVIS at four installations across California and Idaho, simultaneously, and without any patient safety issues. By all accounts, it was a very successful deployment…”
“As a result of our Wave TRAVIS success, we not only increased the number of users by more than 30%, we doubled the number of sites using MHS GENESIS and received fewer than half the number of trouble tickets reported during our initial fielding in the Pacific Northwest. It is important to note a majority of the trouble tickets we received during Wave TRAVIS pertainedto user permissions. The tickets were not about the effectiveness of MHS GENESIS. These facts demonstrate our effectiveness in reconfiguring workflows and transforming training between our initial sites and our first Wave, proving that success depends on getting the right people in the right places, and we did…”
“This summer, MHS GENESIS will deploy to Wave NELLIS, which includes multiple sites across southern California and Nevada. Training and preparations are on schedule, and I’m confident we’ll see a smooth and efficient Wave NELLIS Go-Live.” Read the full 8-page testimony here.
Source: Written testimony of William J. Tinston, Program Executive Officer for Program Executive Office, Defense Healthcare Management Systems before the House Appropriations Committee, Subcommittee on Defense, FY 2021 Defense Health Program Budget Hearing – March 5, 2020. House.gov.
