“Top leadership at the Defense Health Agency want industry partners to ‘make IT boring again’ by being anything but boring.”
“Clarifying this notion, some of them explained the primary goal is to make IT a utility supporting the defense health care system from the backend in a seamless manner, said DHA Solution Delivery Division Chief Francisco Dominicci, Chief Architect Tom Hines and Defense Healthcare Management Systems Program Executive Officer Bill Tinston at the AFCEA Health IT Summit last week.”
“’Our objective is to make IT boring again. It needs to be a utility,’ Hines said. ‘We need to turn more of the capabilities into standard services so that they can come together very, very efficiently.’”
“’You can think of it like an amusement park — like Disneyland,’ Tinston added, likening IT to the power and infrastructure that run an amusement park so end users, or park attendees, can enjoy the rides or end results. ‘From an IT professional perspective, what we really want to do is make them, the subterranean folks at Disney, walk around and make sure that the experiences are good.’”
“Tinston — who leads DHMS in modernizing its electronic health record — said making IT a smooth background utility is essential for driving the mission of health care delivery across the military, and it is important for both industry and federal IT professionals to keep that in mind in creating technological solutions…”
“Along those lines, Tinston, Hines and Dominicci stressed that getting to a point of modernizing and optimizing DHA’s IT assets and capabilities so they run smoothly for providers and patients requires immense work and creative input from within their teams and from industry partners.”
“In other words, make IT as easy as flipping a light switch, the officials said, by pitching the best technological solutions to DHA leadership…” Read the full article here.
Source: DHA Calls on Industry to ‘Make IT Boring Again’ – By Melissa Harris, January 21, 2020. GovernmentCIO.
