“The Defense Health Agency (DHA) and Humana Military are working closely together to quickly assist approximately 75,000 TRICARE beneficiaries affected by a payment processing error that occurred on Thursday Dec. 5. For those affected, health care coverage remains uninterrupted…”
“Humana Military is the TRICARE regional contractor that supports the TRICARE East Region. According to Humana Military, the processing error resulted in inaccurate charges that were as much as 100 times larger than the accurate bill. The root cause of the processing error is still under investigation.”
“Humana Military is:
- Working with banks to reverse these charges
- Covering any overdraft and related fees”
Source: DHA Monitoring Payment Processing Error in TRICARE East Region – December 6, 2019. TRICARE.
