Friday, December 19, 2025

HIT Infrastructure: Health IT Infrastructure Delays VA’s Family Caregiver Program Growth

“The Department of Veterans Affairs (VA) has failed to implement new health IT infrastructure that fully supports the Family Caregiver Program, which is holding up a congressionally mandated expansion of the program, the GAO concluded.”

“First established in 2011, the Family Caregiver Program provides support and services to family caregivers of post-9/11 veterans who sustained a serious injury in the line of duty. It provides primary family caregivers with a monthly stipend, training, and other support services, such as counseling and respite care.”

“The VA MISSION Act of 2018 mandates that the program be expanded to all veterans and their family caregivers.”

“The VA MISSION Act also directed the department to implement a new IT system that would allow for data assessment and monitoring of the program. The act instructed the VA to deploy am IT system able to retrieve data to monitor workload trends at VA medical center and aggregate levels, manage an increased number of caregivers as the program expands, and integrate with other IT systems at the Veterans Health Administration (VHA).”

“The program’s current healthcare IT system, the Caregiver Application Tracker (CAT), is not able to handle the current workload, never mind its expansion to all veterans, according to GAO. CAT is a web-based system designed to facilitate the exchange of caregiver data between VA medical centers and other VHA facilities.” Read the full article here.

Source: Health IT Infrastructure Delays VA’s Family Caregiver Program Growth – By Fred Donovan, September 17, 2019. HIT Infrastructure.

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Jackie Gilbert
Jackie Gilbert
Jackie Gilbert is a Content Analyst for FedHealthIT and Author of 'Anything but COVID-19' on the Daily Take Newsletter for G2Xchange Health and FedCiv.

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