“Nearly 20 years after the Department of Veterans Affairs (VA) first identified the need to modernize its scheduling system, VA is on track to adopt a permanent scheduling solution as part of its electronic health record (EHR) modernization effort, according to a report from VA’s Office of the Inspector General (OIG) today.”
“VA’s long journey to replace its scheduling solution stems from the usage of the VistA EHR system, which was developed by VA in the 1980s. By the 2000s, when VA sought a replacement for scheduling, the department found “no COTS [commercial off-the-shelf] software developers appeared willing to make their scheduling application compatible with VA’s systems,” the report notes. VA undertook its own Replacement Scheduling Application (RSA) development project, but after seven years of in-house development and $127 million in funding for the total effort, the department acknowledged that it had not developed or acquired any new scheduling capabilities…” Read the full article here.
Source: VA Looks to Complete Nearly 20-Year Scheduling Modernization Effort in 2023 – August 20, 2019. MeriTalk.
