“U.S. Department of Veterans Affairs’ (VA) Undersecretary for Benefits, Dr. Paul R. Lawrence, reported on his organization’s performance for the third quarter of fiscal year 2019 in a livestream broadcast today…”
“VBA met or exceeded this quarter’s targets in the majority of its business lines. In the last eight weeks of the quarter, VBA completed more than 261,000 disability compensation claims, which is above the eight-week cumulative target of 255,000. For the entire quarter, VBA completed nearly 351,000 of these claims exceeding their target of 335,000. This was done in an average of 105 days, which is above the longstanding goal of 125 days to complete these claims.”
“VBA also exceeded targets for completing claims in Veterans Pension, the number of field examinations conducted in the Fiduciary Program and the timeliness of processing original education claims. Additionally, the Insurance Program exceeded its goal to locate beneficiaries upon an insured Veteran’s passing.”
“Dr. Lawrence recognized that some quarterly results did not make the targets. Although VBA completed 57% more Dependency and Indemnity Compensation claims this quarter than last, it did not meet its target for number of claims processed or average days to process claims. Lawrence assured viewers that VBA is actively looking for opportunities to streamline its processes to meet these targets.” Read the full press release here.
Source: VA releases Benefits Administration’s 3rd quarter benefits performance results – July 25, 2019. VA.
