Wednesday, January 14, 2026

Nextgov: More Health IT Isn’t Always Better, Says HHS Digital Service Director

“For decades, healthcare providers have doubled down on technology to improve the way they treat patients, but Shannon Sartin worries the industry’s expansive IT ecosystem is getting in the way of better care…”

“… But incorporating too many different systems can overburden providers with administrative tasks, leading to impersonal, inefficient and expensive care.”

“Unfortunately, Sartin said, the modern healthcare industry seems to more closely resemble the second model than the first. But by overhauling its outdated infrastructure and making healthcare data more readily accessible, she said, CMS could free up more resources for treating patients ultimately drive change across the broader industry…” Read the full article here.

Source: More Health IT Isn’t Always Better, Says HHS Digital Service Director – By Jack Corrigan, June 17, 2019. Nextgov.

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Jackie Gilbert
Jackie Gilbert
Jackie Gilbert is a Content Analyst for FedHealthIT and Author of 'Anything but COVID-19' on the Daily Take Newsletter for G2Xchange Health and FedCiv.

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