The Department of Veterans Affairs (VA), Office of Information and Technology, Information Technology & Operations, Infrastructure Operations (IO) has a requirement for the procurement of brand name RSD EOS 360 or equal software and associated software maintenance and technical support to replace the RSD software currently in use at VA.
IO is seeking a dynamic payroll/reporting tool, which will assist with disbursing payments to vendors and VA employees and track accounting history throughout VA.
The Contractor shall also provide secure connection capabilities for the downloading of software updates and/or the uploading of diagnostic information. The software maintenance shall include 24x7x365 customer support and shall consist of software upgrades and updates to include major releases, point releases, service releases and security releases of applicable software on a quarterly basis or within 48 hours in cases in which a high-risk vulnerability fix becomes available.
