Thursday, December 25, 2025

CGI: CMS targets customer satisfaction with mobile app

“… The Centers for Medicare & Medicaid Services (CMS) has joined the movement with “What’s Covered,” a new app that lets people with original Medicare plans, caregivers and others quickly see whether Medicare covers a specific medical item or service. “

“The app launch is part of CMS’s eMedicare initiative, launched last year, which seeks to make information available across multiple digital platforms, not just the web. Given that, over the next few years, the number of people eligible for Medicare is expected to rise from 55 million to more than 80 million, now is the time to ramp up the infrastructure and expertise needed to meet their information demands…” Read the full post here.

Source: CMS targets customer satisfaction with mobile app – April 10, 2019. CGI.

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Jackie Gilbert
Jackie Gilbert
Jackie Gilbert is a Content Analyst for FedHealthIT and Author of 'Anything but COVID-19' on the Daily Take Newsletter for G2Xchange Health and FedCiv.

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