GAO has previously reported on IT management challenges at VA, as well as its progress in implementing FITARA and cybersecurity requirements. GAO was asked to summarize key results and recommendations from its work at VA that examined systems modernization efforts, FITARA implementation, and cybersecurity efforts.
What GAO Found The Department of Veterans Affairs (VA) has made limited progress toward addressing information technology (IT) system modernization challenges. • From 2001 through 2018, VA pursued three efforts to modernize its health information system—the Veterans Health Information Systems and Technology Architecture (VistA). However, these efforts experienced high costs, challenges to ensuring interoperability of health data, and ultimately did not result in a modernized VistA. Regarding the department’s fourth and most recent effort, the Electronic Health Record Modernization, GAO recently reported that the governance plan for this program was not yet defined. VA has not fully implemented GAO’s recommendation calling for the department to define the role of a key office in the governance plans…
What GAO Recommends GAO has made numerous recent recommendations to VA aimed at improving the department’s IT management. VA has generally agreed with the recommendations and has taken steps to address them; however, the department has fully implemented less than half of them. Fully implementing all of GAO’s recommendations would help VA ensure that its IT effectively supports the department’s mission.
Source: Addressing IT Management Challenges Is Essential to Effectively Supporting the Department’s Mission – April 2019. GAO.
