“… Thousands of dedicated professionals at the VA take heroic action each day to manage the care of at-risk veterans. But, because no one can be perfect, this is a poor way to ensure a highly reliable system of care. The manual and siloed processes being followed today are tedious and heavily reliant on humans to repeatedly check the medical records of hundreds of patients to ensure everything that needs to occur has occurred. It makes the task of finding potential defects in the process like trying to find a needle in a haystack or like trying to boil the ocean. One defect in the process can be the difference between a suicide occurring and one being avoided.”
“During recent visits to VA facilities, I spoke with case managers who are working hard every day to provide care excellence…”
“… What is required is a software platform that leverages the power of technology, analytics, clinical business intelligence and data visualization to relieve these heroes of tedious manual work…” Read the full post here.
Source: Allow software to improve VA anti-suicide efforts – By David Laborde, March 6, 2019. Stars and Stripes.
