“It’s taken the Department of Veterans Affairs several tries now to explain how exactly it will process education and housing benefits under the Forever GI Act, and some lawmakers are still confused by the agency’s plans to right the missteps.”
“The department is resetting its implementation of portions of the Forever GI bill, VA Secretary Robert Wilkie announced last week. Much to the frustration of some lawmakers and veterans service organizations, VA’s legacy systems couldn’t handle the changes the department needed to make in disseminating certain housing benefits under the new law…”
“VBA will spend the next year — until December 2019 — developing an IT system, contracting support and other resources that will allow the department to process GI housing benefits for spring 2020 enrollments…” Read the full article here.
Source: Reoccurring management challenges at the heart of VA’s recent GI bill confusion, agency admits – By Nicole Ogrysko, December 3, 2018. Federal News Network.
