Friday, December 5, 2025

VA recruits DHS IT Exec to serve as IT Operations and Services (ITOPS) Service Management Office Director

Greg Rankin recently joined Veterans Affairs where he will bring his more than 22 years of IT experience, including most recently serving as Chief of Enterprise Operations to the U.S. Citizenship and Immigration Services (USCIS), to his new role as ITOPS Service Management Office (SMO) Director. Mr. Rankin spent the last 10 years leading and directing major IT Service Management (ITSM) initiatives for USCIS and the Department of Homeland Security, to include successfully launching ITSM tools for both agencies, and managing the migration of ServiceNow in support of the enterprise IT systems for USCIS.

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Innovation in Action: Advancing Government Health with Philips

FORUM is proud to partner with Philips for a series of articles on their groundbreaking innovations in health technology that serve public- and private sector citizens and service members. Please take a look to learn more about how Philips is advancing modern and efficient health care, while improving lives for generations to come.

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Jackie Gilbert
Jackie Gilbert
Jackie Gilbert is a Content Analyst for FedHealthIT and Author of 'Anything but COVID-19' on the Daily Take Newsletter for G2Xchange Health and FedCiv.

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