“About 60 days into his permanent tenure at the Veterans Affairs Department, new Secretary Robert Wilkie went to Capitol Hill to deliver a message: uncertainty and unrest at the agency is in the past…”
“Wilkie said he has been traveling to VA facilities to “walk the post” and “be seen.” When asked about employee morale at the agency, Wilkie described it as “calm.”
“They’ve been through a lot,” he said of VA employees. “Their lives have been upset by an agency that’s been run by anecdote. I will continue to walk the post and when the opportunity presents itself, I will tell the good news stories. I’ll also tell the truth. The state of the VA is better. I didn’t say good or excellent. It is better…”
“In his written testimony, Wilkie described five separate and specific examples where VA employees had lived up to the department’s values…” Read the full article here.
Source: ‘State of the VA is better,’ Wilkie says, but not ‘good’ or ‘excellent’ – By Nicole Ogrysko, September 27, 2018. Federal News Radio.
