The Department of Veterans Affairs (VA) National Center for Posttraumatic Stress Disorder (NCPTSD), Dissemination and Training Division, has a requirement to more rapidly provide feedback to the VA mobile app developers, to more rapidly generate content for new apps, to be more responsive to requests for updates to existing apps in the portfolio, and to have an additional layer of clinical review to ensure appropriateness and utility for Veterans with PTSD.
NCPTSD requires support with clinical content writing (including development of clinically-supported, evidence-based, user-friendly patient education materials), clinical review of existing content to ensure appropriateness to the Veteran population and consistency with the latest clinical evidence on PTSD treatment and recovery, Veteran-focused user experience testing to evaluate apps to ensure that they are easy to use, relatable, and inviting to Veterans with PTSD (e.g., making sure the user experience is not frustrating for Veterans and suggesting alternative approaches that could improve the user interface to better meet the needs of those with PTSD), and mobile app testing to ensure that app functionality and user interfaces are consistent with iOS and Android user interface guidelines, and expectancies of adult Veterans.
The Contractor shall provide mobile app testing to include functional testing, user experience testing, and ensuring the apps are clinically sound and current. The Contractor shall also generate clinical content for the mobile apps. It is required that the Contractor have clinical psychology expertise from an American Psychological Association (APA)-accredited program, have clinical experience in working with Veterans with PTSD, conducting behavioral research, have expertise in science and evidence-based recommendations for the treatment of PTSD, and clinical experience in delivering mobile interventions to Veterans with PTSD.
Responses are due by August 23, 2018.
