VA has issued an RFI to identify a solution for VBA that meets the performance-based needs of the VBA and effectively meets the following critical processing needs to accomplish business objectives within the VBA’s VR&E service line.
“Our strategic goal is to eliminate the administrative burden of ingestion, establishment, and processing of veteran eligibility through establishment of automated capabilities so that VR&E personnel can focus on managing veteran outcomes.”
“VBA is seeking a vendor to provide a case management solution that is world class, agile, responsive, and secure, that meets agreed-to performance measures and drives successful pursuit of VR&E goals by Veterans and beneficiaries. In order to accomplish this outcome, VBA seeks to accomplish the following high-level business objectives as shown in Figure 1 as a managed service.”
Responses are due by June 8, 2018.




