Friday, December 5, 2025

DoD in the process of closing about 1,000 of the 7,000 MHS GENESIS trouble tickets

“Stacy Cummings, who’s in charge of the implementation, said DoD was in the process of closing about 1,000 of the 7,000 trouble tickets racked up through January. “[D]epending on the level of complexity and how much work needs to be done directly with the user, those changes will be made over the remainder of the year,” she said. The configuration of MHS Genesis deployed at the four bases “provided a minimally suitable…” Read the full newsletter here.

Source: MHS Genesis Update – By Arthur Allen, April 30, 2018. POLITICO Morning eHealth.

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Innovation in Action: Advancing Government Health with Philips

FORUM is proud to partner with Philips for a series of articles on their groundbreaking innovations in health technology that serve public- and private sector citizens and service members. Please take a look to learn more about how Philips is advancing modern and efficient health care, while improving lives for generations to come.

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Jackie Gilbert
Jackie Gilbert
Jackie Gilbert is a Content Analyst for FedHealthIT and Author of 'Anything but COVID-19' on the Daily Take Newsletter for G2Xchange Health and FedCiv.

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