Friday, December 5, 2025

Former CMS CCIIO Deputy Director, Karen Shields Promoted to VP for Serco’s Health Services Business Unit

“Serco Inc., a provider of professional, technology, and management services to the Federal, State, and Local governments, announced today that Karen Shields has been promoted to Vice President, Health Services business unit. In this newly established position, Shields will be responsible for overseeing both Operations and development of all of Serco business with the U.S. Department of Health and Human Services (HHS).”

“Shields joined Serco’s business development team in October 2017 as VP, Health Sector, bringing over 30 years of private and public sector leadership with recent expertise in supporting healthcare.  Prior to Serco, she worked for HHS Centers for Medicare and Medicaid Services (CMS), where she served as the Deputy Director of the Center for Consumer Information and Insurance Oversight (CCIIO)…” Read the full news release here.

Source: Karen Shields Promoted to Lead Serco’s Health Services Business Unit, February 2, 2018. PR NewsWire.

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Jackie Gilbert
Jackie Gilbert
Jackie Gilbert is a Content Analyst for FedHealthIT and Author of 'Anything but COVID-19' on the Daily Take Newsletter for G2Xchange Health and FedCiv.

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