Thursday, December 4, 2025

Serco Appoints New Acting Chief Architect for CMS Program

Lloyd Dugan, a widely recognized thought leader in the development and use of leading modeling languages, methodologies, and tools, has become the Acting Chief Architect for the CMS Program at Serco. Lloyd has provided IT advisory services to public and private clients for nearly 30 years, including a decade of work in housing and mortgage insurance/banking. His experience ranges from Business Process Reengineering (BPR) to System Development Life Cycle (SDLC) phases, including sizing, modeling, simulation, design, development, testing, implementation, and operation of effective integrated business systems.

Prior roles include:

  • Lead Business Architect / Lead Solution Architect / Instructor – Serco
  • Independent Consultant / Instructor – LAB Derivations (BPMN4SCA)LAB Derivations (BPMN4SCA)
  • Chief BPMN SME and Co-Founder – Semantic BPMN Collaboration

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Innovation in Action: Advancing Government Health with Philips

FORUM is proud to partner with Philips for a series of articles on their groundbreaking innovations in health technology that serve public- and private sector citizens and service members. Please take a look to learn more about how Philips is advancing modern and efficient health care, while improving lives for generations to come.

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