VA Sources Sought: Automated Infrastructure Work Order, Preventative Maintenance, Tracking and Monitoring Platform

Notice ID 36C24222Q0965

1. SCOPE OF WORK

The vendor shall provide subscription access to an automated platform to include the following:

• Asset Management Software that allows locationally track building assets, data, documents, and photos on floor plans in an intuitive point-and-click interface. Streamline operations, reduce risk, and drive mission-critical initiatives.
• Space and asset mapping software, service request portal, work order tracking and preventive maintenance scheduling to streamline facility operations.
• Cloud-based
• Unlimited users
• Location-based space and asset mapping
• Robust photo and document management
• Asset relationships
• QR coding tool for asset tracking
• XLSX exporting of data for analysis
• Customizable asset management
• Desktop, laptop, tablet and mobile phone interface
• Flexible, customizable permissions
• Service Request Portal for occupants to submit tickets
• Customizable Issue Types and Maintenance Trade Tracking
• Automated work order assignment based on customizable workflows
• Asset Work Order history tracking
• Two-way communication between requesters and users
• Location-based work orders
• Preventive Maintenance Scheduling
• Visual KPI reporting dashboard
• Service Request Portal for occupants to submit tickets
• Asset Work Order history tracking
• Sends confirmation email when requests are made and completed
• Automated tracking to show history

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