Mike Renfrow, an industry leader with a background in patient experience and modernization at the Department of Veterans Affairs (VA), has taken on a new challenge as Deputy Executive Health System Director (SES) at VA Tennessee Valley Healthcare System in Nashville/Murfreesboro.
Prior roles include:
- Deputy Director for Patient Experience – Department of Veterans Affairs (VA)
- Chief Consultant, VA Patient Experience Program – Department of Veterans Affairs (VA)
- Senior Advisor for Modernization to the Assistant Secretary for Operations, Security & Preparedness – Department of Veterans Affairs (VA)




