“Leaders across the Department of Veterans Affairs are mitigating barriers for women veterans and increasing access to benefits and services through new technology solutions.”
“Within VA’s Center for Women Veterans, division Director Lourdes Tiglao highlighted a new campaign called I Am Not Invisible (IANI), which aims to spotlight diversity across the veteran community. IANI is increasing awareness and dialogue about women veterans as well as highlighting their skills and expertise…”
“At the Veterans Benefits Administration (VBA), leaders are conducting outreach to women veterans to build new spaces to share experiences and create new learning opportunities, said Cheryl Rawls, executive director of outreach, transition and economic development at VBA…”
“As service members transition out of the military, Rawls is working to boost veteran participation, so they better understand the range offerings at VA. Rawls’ team recently launched a women’s health training module that provides a safe environment for women to talk with other women about their health and get the help they need.”
“’As we are continuing to evolve, we are listening to you,’ Rawls said. ‘We are continuing to put out programs and projects … and we’re at a pace now where we are sprinting.'”
“VA is also launching new technology tools like call centers, new reproductive health capabilities and telehealth to expand access services and benefits. Luwanda Jones, deputy CIO at VA’s Office of Strategic Sourcing, said that IT capabilities are enabling better care and removing barriers.”
“’What the pandemic allowed us to do was to expand our telehealth capabilities. We’re looking at approximately 11 million veterans that access telehealth between the time that the pandemic started until now. We’re looking at how we can use artificial intelligence to make sure we can provide the capabilities that we need to provide for our women,’ Jones said…” Read the full article here.
Source: VA is Expanding Opportunities, Services for Women Veterans – By Sarah Sybert, August 30, 2021. GovernmentCIO.
