Saturday, December 20, 2025

MIT Technology Review: What went wrong with America’s $44 million vaccine data system?

“… Her frustration is echoed by millions of Americans who have struggled to get vaccines through various chaotic systems. But unlike others in some states, she wasn’t encountering these problems with a third-party consumer service like Eventbrite, or even through an antiquated government system. She was on the US Centers for Disease Control and Prevention’s brand-new, $44 million website called VAMS—the Vaccine Administration Management System…”

“The CDC saw this coming.

“VAMS was intended to fill a need that states and jurisdictions were not equipped to do themselves,” says Noam Arzt, the president of HLN Consulting, which helps build health information systems.

“It was clear we needed a way to run these clinics, to schedule people to go, and try to make sure they come back for their second dose,” he says.

So early in the pandemic, the CDC outlined the need for a system that could handle a mass vaccination campaign, once shots were approved. It wanted to streamline the whole thing: sign-ups, scheduling, inventory tracking, and immunization reporting…” Read the full article here.

Source: What went wrong with America’s $44 million vaccine data system? – By Cat Ferguson, January 30, 2021. MIT Technology Review.

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Jackie Gilbert
Jackie Gilbert
Jackie Gilbert is a Content Analyst for FedHealthIT and Author of 'Anything but COVID-19' on the Daily Take Newsletter for G2Xchange Health and FedCiv.

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