Friday, December 5, 2025

Optum Health Care awarded $8.5M Nurse Advice Line support services contract modification with Defense Health Agency

Optum Health Care Solutions LLC, Eden Prairie, Minnesota, was awarded an $8,489,105.00 firm-fixed-price modification to previously awarded contract HT0011-17-C-0017 for Nurse Advice Line support services.  The modification provides for additional resources to support a surge in the Nurse Advice Line due to significant increases in call volumes during the months of March, April and May 2020.  At the onset of the pandemic in March, the demand for healthcare outpaced the capacity of the health system resulting in a rapid influx of calls into the Nurse Advice Line.  Fiscal 2020 COVID-19 funds are being obligated at the time of award.  The Defense Health Agency, Falls Church, Virginia, is the contracting activity.

Source: DoD.

Note: For security purposes, the release of details related to DoD award actions can be delayed as much as 90 days after the award.

Optum, a health services and innovation company on a mission to help people live healthier lives and to help make the health system work better for everyone, was recently named to the updated list of NXT UP firms poised to make big waves in the Federal sector in 2020 and for years to come.

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Jackie Gilbert
Jackie Gilbert
Jackie Gilbert is a Content Analyst for FedHealthIT and Author of 'Anything but COVID-19' on the Daily Take Newsletter for G2Xchange Health and FedCiv.

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