“The Defense Health Agency has adopted a model of service that shortens and accelerates delivery cycles as the COVID-19 pandemic has heightened the need for rapid response.”
“The Managed Services Model from the agency’s Solutions Delivery Division (SDD) aims to drive innovation in ‘as-a-service’ offerings around infrastructure (IaaS), platform (PaaS) and software (SaaS), in addition to integrating multi-cloud environments and DevOps culture in the implementation, said division Director Col. Francisco Dominicci at the FedHealth IT Innovation Awards last week.”
“The division of DHA oversees over 100 different systems, many of which have been developed in a ‘legacy way,’Dominicci said, adding that those systems’ software are often hard-coded and that the division has provided capabilities that are unique to specific environments that often lead to siloed, slower processes. By leveraging infrastructure, platform and software as services, however, Dominicci hopes to increase capability delivery while reducing costs…”
“More specifically, SDD is pursing a multi-cloud approach in its IaaS model to meet its infrastructure requirements and to fit the software that the organization is looking to apply in its PaaS contracts. This will ensure SDD has a structural PaaS that enables microservice containerization of applications and a workflow environment that enables SDD to provide the services it wants to deliver, such as an IT service desk…” Read the full article here.
Source: ‘As-a-Service’ Model Transforms DHA’s Solutions Delivery – By Melissa Harris, June 8, 2020. GovernmentCIO.
