The VP Business Development – Case Management Business Unit) will have overall responsibility for growth of the Business Unit’s new business and re-compete sales pipeline in the non-defense US Federal Government as well as selected state and local governments. In this position, the individual will lead business development efforts focused on the pursuit of large/complex opportunities consistent with the market segment focus of the Business Unit and Serco Americas overall. Additionally, this role will play a crucial role in supporting and providing input into the overall business development strategy for the Case Management Business Unit and will be an integral member of the Business Development Team reporting directly to the VP, Business Development of the Citizen Services Group.
The ideal candidate must have a strong business development background in managed services and solutions with proven success in developing business with the Federal Government. Additionally, the candidate brings strong case management and/or benefits administration domain expertise as well as an established professional network to support business development targets. The candidate must have the ability to lead and support the pursuit of major bid activities, and must be a team player who knows how to create and manage the synergy among business development, operations, capture management, and proposal functions
Qualifications
- Must have 5+ years proven successful track record of working with or providing services to the US Federal Government in agencies such as the Department of Health and Human Services, Department of Commerce, Internal Revenue Service, Veterans Administration.
- 10+ years of experience in business development in complex selling cycles
- Domain expertise in Case Management and/or benefits administration
- Experience in managed services, solutions and/or BPO preferred,
- Ability to work collaboratively with the leadership team and act as an enabler of key projects and initiatives,
- Proven experience in developing and successfully executing sales/acquisition strategies for medium and large contracts ($100M – $1B).
