“The Department of Veterans Affairs has moved appeals hearings for veterans’ benefits online, following moves to expand other online services during the coronavirus pandemic.”
“Virtual board hearings were piloted last year but became a permanent option for veterans following the signing of the VA Tele-Hearing Modernization Act on April 10. Board hearings decide the level of benefits veterans are entitled to and settle disputes over services. The VA has pushed to migrate as many of its services online as possible, to limit person-to-person contact and to ensure its network of health care facilities has enough free space to respond to COVID-19 cases…” Read the full article here.
Source: VA moves benefits hearings online following passage of new modernization act – By Jackson Barnett, May 1, 2020. FedScoop.
