“The selectee will lead a division within the Office of Business Process Integration (OBPI), Veterans Benefits Administration. The Program Manager (Director) serve as a consultant to the Deputy Executive Directors and Executive Director of OBPI in the planning and decision-making process by preparing analysis and comparisons of alternative methods of achieving program objects that improve delivery of benefits to Veterans, is fiscally responsible, and fosters a culture of collaboration.”
Responsibilities:
- Develops and executes management strategies to support the implementation of business capabilities, including business case/needs and requirements for IT investments and provide prioritization recommendations to senior leadership
- Manages nationwide deployments, overseeing all aspects of deploying business process solutions and modernized information systems and services for VBA
- Develops, maintains, and continuously improves methods, practices, and standards, ensuring efficacy and stakeholder confidence in modernization solutions
- Understands and applies data-driven process improvement methods, such as Lean Six Sigma, internal business processes, analyses, and testing methodology
- Exercises a high degree of program management expertise and managerial competence to direct and coordinate planning of new and diverse projects
- Advocates and implements VBA business process re-engineering efforts, to include, but not limited to, automation and artificial intelligence
- Prepares briefing materials for the Executive Director/Deputy Executive Director of OBPI to inform and/or influence senior officials on a variety of issues related to strategic business process changes and supportive tools
