Friday, December 5, 2025

VA awards contract for Clinical Contact Center Modernization (CCCM)

Re: Solicitation Number: 36C77619Q0123

Re: Contract Number 36C77619C0021

The Contractor shall provide direct support to VHA for Licensed Independent Provider (LIP) integration, deployment support of virtual care applications and advanced clinical care modalities into the CCC environment and supporting all manner of efforts to transition VHA to the EHR and scheduling systems.

KT Consulting is currently performing this work under a previous contract Advancing Veteran Access via Telephone Service (AVAT) awarded in 2016.

Value: 3 years – $4,143,369.69
DUNS: 089072826
Not Competed under SAP

Read more here.

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Jackie Gilbert
Jackie Gilbert
Jackie Gilbert is a Content Analyst for FedHealthIT and Author of 'Anything but COVID-19' on the Daily Take Newsletter for G2Xchange Health and FedCiv.

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