“The Health and Human Services Office of the Inspector General (HHS OIG) is executing a broad modernization strategy, migrating to the cloud and deploying shared services.”
“John O’Grady, Chief for Mission Support Systems, HHS OIG, discussed modernization progress at ServiceNow’s Knowledge 2019 Conference in May. He explained HHS OIG has more than 1,500 employees providing oversight for a $1 trillion annual budget supporting health and human services programs…”
“The biggest challenge: legacy system operations and maintenance (O&M) eats the majority of every Federal agency’s IT budget. As a result, every Federal agency has technical debt that makes innovation difficult.”
“To help overcome this challenge, the HHS OIG team needed to shift to cloud-based technology and a modern development process. The goal: enable HHS OIG to create new digital services, improving efficiency. The team wanted to collaborate with partners and provide optimal support for evolving missions.”
“O’Grady shared HHS’ overarching modernization strategy. The first element is deploying cloud technology and migrating applications. The agency is using a hybrid cloud architecture including Office 365, AWS, ServiceNow, and SharePoint. Security and compliance are a top priority for every component…”
“But adopting modern infrastructure was only one of the necessary keys to modernization, O’Grady explained…” Read the full article here.
Source: HHS OIG Takes a “Solve Once and Share” Approach to IT Modernization – July 15, 2019. MeriTalk.
