Saturday, January 17, 2026

GovLoop: How NIH Implemented a Culture Change Using Data and Feedback

“The annual Federal Employee Viewpoint Survey (FEVS) is a treasure trove of data filled with sentiments about agency managers, senior leaders, handling of poor performers, overall employee engagement and more.”

“But parsing through those findings is where the real work begins — and oftentimes where agencies fall short. Part of the challenge is drilling down and understanding what those survey findings say about your agency and devising a plan to do something about them.”

“Camille Hoover, Executive Officer and Associate Director for Management at the National Institute of Diabetes and Digestive and Kidney Diseases (NIDDK), has taken this charge personally. During her keynote at GovLoop’s recent Government Virtual Summit: The Intersection of Technology and Management Hoover explained how NIDDK developed a strategy to implement changes based on findings from the annual federal survey.”

“Her approach involves partnering analytics with the voice of the employee to inform leaders’ strategies and resource allocation and to show where engagement activities are paying off. Her advice to agencies: Create a vision and identify core values…” Read the full article here.

Source: How NIH Implemented a Culture Change Using Data and Feedback – By Nicole Blake Johnson, July 18, 2019. GovLoop.

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Jackie Gilbert
Jackie Gilbert
Jackie Gilbert is a Content Analyst for FedHealthIT and Author of 'Anything but COVID-19' on the Daily Take Newsletter for G2Xchange Health and FedCiv.

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