“With deadlines fast approaching for the implementation of the 21st Century Integrated Digital Experience (IDEA) Act, agency officials see a clearer path forward on making .gov websites more user-friendly and able to provide more services online to the public.”
“The IDEA Act, which President Donald Trump signed into law just days before the start of the 35-day partial government shutdown, requires agencies to draft a plan to broaden the use of electronic signatures by June 20.”
“By Dec. 20, agencies must submit their plans to Congress on how to modernize their websites. The law also mandates that agencies make all paper-based forms available in an electronic format before the end of 2020…”
“The IDEA Act comes at a time when agency websites are receiving more traffic from mobile devices. But amid the law’s push to make .gov websites more mobile-responsive, Bhagowalia said agencies should also take care to avoid giving mobile users too much information to navigate on a small screen.” Read the full article here.
Source: Upcoming IDEA Act deadlines task agencies with digital service overhaul – By Jory Heckman, May 28, 2019. Federal News Network.
