“The Department for Veterans Affairs (VA) highlighted the efficiency and magnitude that a crowdsourced tool has brought to the agency’s healthcare, human resource, benefits, and financial systems in a blog post last week.”
“Michael Gao, a software developer at the D.C. VA Medical Center, and his team developed the open-source software called Light Electronic Action Framework (LEAF). VA employees can adopt the solution to provide insights into VA operations and processes, and those employees can also process documents they produce through LEAF, thereby making it serve as a library for VA resources.”
“LEAF uses automation to streamline data storage and processing, since employees choose what to enter and what should be automated.” Read the full article here.
Source: VA Employee Crowdsourcing Tool Improves Services, Costs. May 13, 2019. MeriTalk.
