“Efforts to implement an information technology system that fully supports services for family caregivers of post-9/11 veterans continue to be mired in problems.”
“That’s the contention of members of Congress and a Government Accountability Office official who testified on Wednesday before a joint House subcommittee hearing…”
“In 2011, the Veterans Health Administration created the Family Caregiver Program at each of its VA medical centers nationwide and implemented an IT system—called the Caregiver Application Tracker (CAT)—designed to facilitate the exchange of information about approved caregivers between VAMCs and other VHA entities. However, problems with CAT and a replacement system persist.”
“Carol Harris, GAO’s director of IT management, told the House subcommittees that the “VA’s efforts to implement a fully capable system have been ongoing for at least four years and there’s no end in sight…”
“Steven Lieberman, VHA’s acting principal deputy under secretary for health, acknowledged in his testimony that the agency has faced significant technology challenges…” Read the full article here.
Source: VA’s IT system for Family Caregiver Program remains troubled – By Greg Slabodkin, May 23, 2019. HealthData Management.
