Tuesday, December 16, 2025

FedScoop: ID.me brings virtual identity proofing to the VA

“… Now there’s another option — Virtual In-Person Identity Proofing enabled by digital identity provider ID.me. After a four-month pilot, ID.me and the VA announced the official launch of this digital service Tuesday.”

“The technology is essentially what it sounds like — veterans who need help verifying their identities online can set up a virtual meeting (via video chat) with a “trusted referee” who will examine various identity documents in much the same way as an employee at a VA field office would.”

“As part of the digital modernization of the VA, it is important that all Veterans can securely access their benefits and services online,” Charles Worthington, CTO at the VA, said in a statement. “Adding Virtual In-Person Identity Proofing is a critical step towards making sure that no Veteran is left behind.”

“As is often the case in IT modernization, it was a policy development, not a technological one, that got us here…” Read the full article here.

Source: ID.me brings virtual identity proofing to the VA – By Tajha Chappellet-Lanier, February 12, 2019. FedScoop.

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Jackie Gilbert
Jackie Gilbert
Jackie Gilbert is a Content Analyst for FedHealthIT and Author of 'Anything but COVID-19' on the Daily Take Newsletter for G2Xchange Health and FedCiv.

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