The DS BPA will support VA’s modernization initiatives by ensuring VA has streamlined access to the modern commercial services required to deliver excellent products to VA’s internal and external users. Successfully delivering such products often requires VA obtain commercial agile delivery services supported by teams with capabilities in user-centered design, user research, product management, agile application development, API development, automated testing, cloud infrastructure design and management, continuous integration / continuous delivery, and/or DevOps.
The contractor(s) shall provide VA with teams that shall deliver viable, digital solutions in support of VA’s strategic mission and objectives.
The specific nature of the capabilities required for each team will be articulated at the call order level. However, it is expected that a typical agile delivery team requested under the DS BPA will require the contractor provide multi-disciplinary teams with members having expertise in product management, agile software development, user research, UX strategy, UI and visual design, and development and operations (DevOps).
The contractor’s support and solutions shall follow the practices described in the Digital Services Playbook (https://playbook.cio.gov). The contractor shall be familiar with the concepts in each play and implement them in its approaches and support. The contractor shall design, develop, configure, customize and deploy solutions to some of VA’s most pressing challenges. Once deployed, the contractor shall provide production support of the solution as required. The contractor shall deliver modern digital services that use DevOps techniques that embrace continuous integration and continuous deployment. The contractor shall deliver secure and tested modern mobile and web application designs using automated testing frameworks.
