“It’s been 15 months since the Forever GI Act was passed, but the Veterans Benefits Administration’s IT systems still can’t handle the new GI Bill payments it requires. The VBA missed a deadline to implement these new systems in August, and now that it looks like the agency won’t be ready for the spring semester either, lawmakers on the Economic Opportunity subcommittee of the House Veterans Affairs Committee wanted to know why.”
“Bill James, deputy assistant secretary for development and operations in the Department of Veterans Affairs’ Office of Information & Technology, told the committee during the Nov. 15 hearing that the new software meant to handle the payments couldn’t just plug and play with VA’s legacy systems,…”
“But some members of the committee are getting tired of hearing about legacy systems at VA.” Read the full article here.
Source: Lawmakers frustrated with ‘bureaucratic incompetence’ as VBA struggles with overdue benefits changes – By David Thornton, November 19, 2018. Federal News Network.
