“The Executive Director for End User Operations is located within the IT Operations and Services, Office of Information and Technology. End User Operations consist of three major divisions, District Operations, Technology Management, and Business Intelligence.”
“This position supervises 5 direct report, who manages over 3000 employees.”
“The Executive Director provides executive leadership and integrated corporate management of resources (finance, human, and acquisition)…”
“The Executive Director, End User Operations is responsible to the Associate Deputy Assistant Secretary, IT Operations and Services in the Office of Information and Technology (OIT). The responsibilities include, but not limited to:
- The Executive Director oversees the day-to-day IT operations, services, maintenance and security across the enterprise.
- This position leads the development and implementation strategy required to manage IT end user operations VA-wide.
- The Executive Director leads the development and implementation of the national IT policy and strategy to manage IT end user operations VA-wide, including integrating new operational policies and providing supervisory oversight of VA IT end user operations and directing field operations.
- Directs the operations and maintenance of VA IT functions…”
