The Department of Veterans Affairs (VA) is seeking information from industry on services and products that would provide a complete mobile lifecycle management solution. It would include a follow-on Mobile Device Management (MDM), now referred to as the Enterprise Mobility Manager (EMM). The EMM will deliver Enterprise-level secure unclassified mobile communication services ensuring interoperable, secure and reliable access by the workforce to any information, anywhere, at any time. Additionally, this will include a follow-on for VA s current telecom contract. This includes cellular (mobile) voice and data services for all mobile devices. In addition, the contractor would be responsible for receiving request for devices, provisioning devices, delivery of devices, troubleshooting, management and decommissioning of devices.
The total solution will be comprised of an infrastructure that delivers cellular (mobile) voice and data services, mobile endpoint devices with endpoint security for the VA enterprise MDM/MCM/MAS subscribers. The objective of this RFI is focused principally in seeking information regarding the business classifications and roles of the device as a service (DAAS) Industry in providing a complete mobile lifecycle solution. The purpose of this RFI is to gain additional insight into the DAAS marketplace and the capability to meet that lifecycle requirement.
This RFI will also be used to assess the viability of current market DAAS managerial, technical, operational and support capabilities available for determining what level threshold and objective requirements should be set for a VA Fully managed mobile lifecycle portfolio. The intent is to provide a single managed service effort to the entire mobility lifecycle that would include all mobile devices reoccurring-telecommunication services (data/voice), associated infrastructure and end point devices for its EMM requirements…
Responses are due by August 24, 2018.
