“Henry Chao, former Deputy CIO at the Centers for Medicare and Medicaid Services (CMS), has published a book, coming out this week, that purports to tell the untold story of Healthcare.Gov. This is a story that is long overdue and I know of no one better than Henry to tell it since he was a central player from the beginning of the effort. I want to first congratulate Henry for publishing the book because I’m sure it caused him to revisit a certain time in his life that remains painful in many ways and his views will no doubt create some fallout. (Full disclosure: I worked with Henry and I have not read his book yet.)”
“It is my hope Henry’s book will provide the public with new perspectives that go beyond the twin story lines that have sprung up about the launch of Healthcare.gov, both driven by political agendas and aided by partisan news media. There is the Obama Administration story line of political leadership kept in the dark about the full extent of the Healthcare.gov problems before the launch and when the “true” scope of the “disaster” was revealed, they quickly brought in management gurus and Silicon Valley “whiz kids” to fix the problems created by incompetent civil servants and government contractors. Then there is the Republican story line that…” Read the full post here.
Source: Healthcare.Gov Revisited – By Tony Trenkle, August 12, 2018. Linkedin.
