“The Department of Veterans Affairs (VA) is focused on modernizing its aging technology infrastructure. From overhauling its electronic health records system to moving to the cloud, the VA has been busy.”
“One area in need of overhaul? The benefits appeals process…”
“VA, in partnership with the USDS, developed a new online tool to streamline the appeals process. The appeals status tracker focuses on increasing transparency, as well as deploying a user interface…”
“Both the VA and USDS plan to roll out additional improvements in the coming months, including…” Read the full article here.
Source: VA, USDS Launch New Tool for Veterans – April 9, 2018. MeriTalk.
