“Department of Health and Human Services Chief Technology Officer Bruce Greenstein, and HHS Chief Data Officer Mona Siddiqui, discuss how the department is using data to augment their public-facing services and improve their internal decision-making.”
“While many agencies are using data to improve management and procurement, the President’s Management Agenda tells agencies to invest in some more public-facing uses as well. The Department of Health and Human Services is on the forefront of data-based public outreach. HHS is using the data in their archives to improve how citizens access their services, and partnering up with the private sector to improve healthcare records…”
“The information that HHS collects has been used in different ways over the years, but according to Mona Siddiqui, chief data officer at HHS, there’s been a revolution in the use of…” Watch the interview here.
Source: HHS using data to improve user experience, healthcare for citizens – By Andrew Wagner, April 16, 2018. Government Matters.
